Tech Support and Computer Repair
HofNet technicians are available to service
and repair, or analyze and resolve a problem you have on your
computer, network or peripherals.
ON SITE SUPPORT
This rate applies when one or more of our
technicians are requested by you to come to your location to analyze and resolve
a problem you have on your computer or network that is outside of our
maintenance agreement. Note that all hourly rates include drive time to
and from your site.
Onsite Support Rate: $65 per
IN SHOP SUPPORT
This rate applies when our
technicians works on a computer or other peripherals that your have brought to
HofNet for In Shop Support. This applies to computer repairs, virus removal,
reformat and operating system re-install, software install, computer data save,
or other related in shop computer or networking issues.
In Shop Support Rate: $45 per
hour, $30 Minimum Fee
"Important Tech Support Tips"
Keep your computer and yourself
happy by protecting it with a good Virus Protection Program such as
Norton, Trend Micro or AVG. Then to ensure protection we advise you have the
program check daily for on line virus definition updates and that the
program is running a daily virus scan on your computer.
Protect yourself and your
computer from the outside world by installing a quality router.
Have your computer serviced at
least once a year. Dust buildup on the processor, power supply, and
motherboard will cause excessive heat and computer failure.